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Founded 2017 · Coimbatore, India

Building things that
actually matter.

We started with a single idea — make it easier to sell online. Ten products and hundreds of customers later, we're still at it. Here's our story.

The Cartrabbit team
500K+
Happy customers
350K+
Active stores
10+
Products shipped
2017
Founded
Mission & Vision

Why we exist and where we're going

Our Mission

Make selling online simpler, smarter, and more powerful for every merchant — from the solo founder to the fast-growing brand. We obsess over removing friction, so our customers can focus on what they do best: running their business.

Our Vision

To be the most trusted eCommerce software partner in the world — not because we're the biggest, but because we genuinely help businesses grow. We believe great software should feel like it was built just for you.

How we measure success

We measure ourselves by the revenue our merchants generate, the support tickets that get resolved on the first reply, and the customers who stick around year after year. Their growth is our growth.

Our commitment

We are a company run for the long term — not to flip or exit. Every decision is made with customers and team members in mind. If it's not good for both, it doesn't make the cut.

Company Journey

Year by year

Every year brought new products, new lessons, and new customers trusting us to help their business grow.

2025

Biggest product year yet

Discount Rules v3, Volume Discount, and Email Upsell ship. WPLoyalty adds brand and level options. Spark Editor expands WooCommerce integrations. Retainful upgrades with Public API, UTM tracking, and Universal Blocks.

2024

Spark Editor, WPBundle & more

Spark Editor, WPBundle, Mini Cart, and WPRelay launch. Retainful rebuilds its automation and segmentation engine. Afflr launches — automating word-of-mouth marketing for Shopify brands.

2023

Flycart hits 100K installs

Shopjar launches its Referral & Affiliate Program. Flycart crosses 100,000 active installs. WPLoyalty ships new integrations and add-ons.

2022

Three new products launch

Retainful transforms into a full email marketing automation platform. WPLoyalty and Shopjar launch — broadening the portfolio in one big swing.

2021

Flycart sets the standard

Flycart becomes the pioneer and benchmark for WordPress eCommerce plugins — setting a standard that others would follow.

2020

Momentum builds

J2Store hits its peak. Flycart pulls ahead of competitors. Retainful starts getting the right attention in marketing automation.

2019

First SaaS product

Checkoutful launches, then gets revamped and relaunched as Retainful — our first SaaS product. Fail fast, learn faster.

2018

Flycart launches

Flycart launches and takes Cartrabbit into the major eCommerce leagues — putting us on the map for serious WordPress merchants.

2017

Where it all began

J2Store launches — a one-of-a-kind eCommerce store builder for Joomla. The very first product shipped under the Cartrabbit name.

Our Values

Five principles that shape everything

Not written on a wall — embedded in how we hire, build, and treat each other every day.

01

Commitment

We don't stop short of the finish line. Whatever obstacle stands between us and an outcome, we work through it — together, and for as long as it takes.

02

Excellence

We set a high bar for ourselves and refuse to ship anything that doesn't clear it. From code to copy, only excellent work leaves our studio.

03

Passion

Our heart is in every project. We push past comfortable limits to deliver products that genuinely move the needle for the businesses that rely on us.

04

Teamwork

We're sharper together. Our team is a close-knit mix of makers, thinkers, and builders — and every one of us plays a part in how we win.

05

Customer First

Our customers sit at the centre of every roadmap, every release, and every late-night debugging session. Their success is how we measure ours.

+

And the golden rule

Be kind. Be honest. Help each other grow. Everything else follows from this.

The Team

Every department, every voice

Cartrabbit is made up of builders across engineering, design, marketing, content, QA, support, and sales — all working toward one goal.

Founder & CEO

The Vision Keepers

"From one idea on a whiteboard to ten products in market — our founders set the direction, back the team, and stay close to customers to keep every decision grounded in what actually helps people."

Engineering Team

Builders of Everything Shippable

"Our engineers turn big ambitions into clean, performant code. They ship weekly, review each other's work with care, and still read every bug report that comes in. Speed and quality are not enemies here."

Design Team

Guardians of the Craft

"Every screen, icon, and empty state passes through our designers. They believe good design is how products earn trust — and they sweat the details until every pixel earns its place."

QA Team

Catchers Before Customers

"They break what we build, then help us rebuild it better. Nothing leaves Cartrabbit until it's survived their rigorous eye for edge cases, regressions, and the unexpected."

Marketing Team

Storytellers Who Make Magic Happen

"They don't just run campaigns — they make customers feel seen. The marketing crew crafts stories that resonate, connect, and inspire action. Our voice in a noisy world."

Content Team

Keepers of the Voice

"Blogs, docs, onboarding flows, case studies — if it uses words at Cartrabbit, this team has touched it. They write to teach, not to fill pages. Clarity is their standard."

Customer Support

The First Responders

"Real humans, real replies — usually within an hour. They don't just close tickets; they fix underlying problems and feed insights straight back to product. Our customers love them."

Sales Team

Customers' First Partners

"They listen before they pitch. Our sales team works alongside prospects to understand the fit, scope the value, and hand over to success with zero surprises — every time."

Culture & Life

What it actually feels like to work here

Move fast with intention

We ship every week. Not because we're reckless, but because we've learned that speed and quality reinforce each other when the team is aligned and the codebase is clean.

Always learning

Books, courses, conferences, lunch-and-learns — we actively invest in growth. If a tool or skill makes the team sharper, we find a way to make it happen.

Honest, low-ego conversations

We debate ideas openly. Feedback is direct and kind. Titles don't win arguments — better reasoning does. Nobody's too senior to be wrong, nobody's too junior to be right.

Celebrate the human stuff

Team lunches, annual trips, birthday traditions, Friday retros that don't feel like punishment. We work hard and enjoy it — those things aren't opposites here.

Come build something real with us.

We're always looking for curious, committed people who want their work to matter. See what's open — or just reach out to say hello.